Melissa has over 25 years of human resource and organizational leadership experience. A graduate of SUNY Albany, Melissa has experience in policy development, compliance, payroll, benefits, recruiting, and performance. She has created and conducted employee training programs related to EEO, harassment, diversity and motivation.

For the past 15 years, Melissa has been the Senior Region Human Resources Manager for New England & East Region at First Student, Inc. , where she has managed multistate programs consisting of employee relations, recruiting, labor contract negotiations, training and development, leadership coaching, compensation and benefits, and performance management.